Legal

z78 Terms and Conditions

These Terms and Conditions govern your use of the z78 platform — including sports betting, casino, live casino, slot games, PKR payments and all related services. Please read them carefully before registering or placing any bets.

Last updated: January 2026

What You Should Know Before You Start

Six important points that summarise your responsibilities and z78's commitments — full details are in the sections below.

18+ Only

You must be at least 18 years old to register and use z78. Age verification may be required at any point. Accounts found to belong to minors will be closed immediately and any balance forfeited.

One Account Per Person

Each user may hold only one z78 account. Duplicate accounts, shared accounts or accounts registered under false details are prohibited. Violations may result in permanent closure without refund.

PKR Transactions Only

All deposits, withdrawals and balances on z78 are held in Pakistani Rupees (PKR). Supported payment methods include JazzCash, Easypaisa, Raast and bank transfers. No foreign currency is accepted.

Bonus Wagering Rules

All bonuses and promotions carry wagering requirements. Bonus funds must be turned over the specified number of times before any withdrawal is processed. Full terms apply per promotion on the Promotions page.

Fair Use & Integrity

Any attempt to exploit technical errors, use automated betting software, engage in arbitrage abuse or manipulate outcomes will result in account suspension and possible voiding of associated bets and withdrawals.

Betting is Entertainment

z78 is an entertainment platform. Betting and casino gaming carry financial risk. You should only bet amounts you can afford to lose. z78 provides deposit limits and self-exclusion tools to help you stay in control.

1Acceptance of Terms

By accessing, registering with, or using the z78 platform at z78.fun — whether through a web browser, the Android app, or the iOS home screen web app — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety.

If you do not agree with any part of these terms, you must not create an account or use any services on z78. These Terms and Conditions form a legally binding agreement between you and z78. They apply to your use of all products on the platform including sports betting, casino games, live casino, slot games, deposit and withdrawal services, and promotional offers.

Plain language note: By signing up and using z78, you are confirming you have read these terms and you agree to them. If something is not clear, contact our support team before you start using the platform.

2Eligibility & Registration

To register and use z78, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be registering as an individual using your own personal details — not on behalf of another person or a business entity.
  • You must provide accurate, complete and truthful information during registration, including your full name and a valid contact number or email address.
  • You must not already hold an existing z78 account. Only one account per person is permitted.
  • You must not be acting as an agent or proxy for a third party in any transaction on the platform.

z78 reserves the right to request identity verification documents at any stage. If you are unable or unwilling to provide verification when requested, z78 may suspend or close your account and withhold any pending withdrawals pending investigation.

Important: Providing false information during registration — including a false date of birth — is a serious breach of these Terms and Conditions and will result in immediate account closure. Any balance in the account at the time of closure may be forfeited.

3Account Responsibilities

Once you have registered a z78 account, you are solely responsible for all activity that takes place under that account. This includes all bets placed, deposits made, withdrawals requested and any personal data changes submitted.

Password & Security

You are responsible for keeping your login credentials — your username and password — secure and confidential. You must not share your account access with any other person. If you suspect that your account has been accessed without your permission, you must contact z78 support immediately.

Accurate Details

You must keep your registered details up to date. If your contact number, payment method details or other personal information changes, update your account promptly. z78 cannot be held responsible for failed withdrawals or missed communications caused by outdated account information.

  • Do not share your account login with friends or family members.
  • Do not allow others to place bets or make transactions on your behalf through your account.
  • Do not use a VPN or proxy service to circumvent geographical or account restrictions.
  • Do contact support immediately if you notice unusual activity on your account.
  • Do use a strong, unique password that you do not use on other platforms.

4Deposits & Payments

All deposits on z78 are processed in Pakistani Rupees (PKR). The platform supports the following payment methods for deposits: JazzCash, Easypaisa, Raast, and standard bank transfers. Additional payment methods, including debit/credit cards and other mobile wallets, may be available and will be displayed at the time of deposit.

Deposits made via JazzCash and Easypaisa typically reflect in your z78 account balance within a few minutes of a successful transaction. Bank transfer deposits may take longer depending on your bank. z78 does not accept cash deposits or deposits made through third-party individuals.

  • You must only deposit funds using payment methods registered in your own name.
  • Minimum and maximum deposit limits apply and will be displayed in the cashier section of your account.
  • Deposits made by third parties on your behalf are not permitted and may result in a withdrawal hold pending investigation.
  • z78 does not charge deposit fees, but your payment provider may apply their own charges — check with JazzCash or Easypaisa directly if you are unsure.
Note: z78 reserves the right to request proof of the payment method used for any deposit before processing a withdrawal. This is a standard security check to protect your account.

5Withdrawals

Withdrawal requests on z78 are processed in PKR to the same payment method used for your most recent deposit, where possible. Supported withdrawal methods include JazzCash, Easypaisa, Raast and bank transfer. Withdrawals to JazzCash and Easypaisa are typically processed within the same business day for requests submitted during working hours.

Withdrawal Conditions

Before a withdrawal can be approved, the following conditions must be met:

  • Your account must be fully verified, or verification documents must have been submitted and accepted.
  • Any active wagering requirements attached to bonuses must be completed before bonus-funded winnings can be withdrawn.
  • The withdrawal amount must meet the minimum threshold shown in the cashier section.
  • You must not have an active fraud investigation on your account.

z78 reserves the right to delay or decline a withdrawal request if there are reasonable grounds to suspect account fraud, bonus abuse, or a breach of these Terms and Conditions. In such cases, you will be notified and given an opportunity to respond before any final decision is made.

6Bonuses & Promotions

z78 offers bonuses and promotional offers to both new and existing members. All bonuses are subject to specific terms that are published alongside each offer on the Promotions page. The following general rules apply to all bonuses on z78:

  • Bonus funds are separate from your real-money PKR balance and are subject to wagering requirements before they can be converted to withdrawable cash.
  • Wagering requirements specify how many times the bonus amount (or bonus plus deposit amount, where stated) must be turned over across eligible markets before a withdrawal can be requested.
  • Not all betting markets or casino games contribute equally to wagering requirements. Live betting and certain slot titles may contribute at a reduced rate — check the specific bonus terms.
  • Creating multiple accounts to claim a bonus more than once is strictly prohibited and will result in permanent account closure.
  • Bonuses have an expiry date. Uncompleted wagering requirements after the expiry date will result in the bonus and any associated winnings being removed from your account.
Bonus abuse: z78 monitors betting patterns for evidence of bonus abuse — including low-risk matched betting strategies designed purely to clear wagering requirements. Where abuse is identified, z78 reserves the right to void bonus winnings and return only the original deposited amount.

7Betting Rules

The following general betting rules apply to all sports betting activity on z78, including cricket, PSL, T20 internationals, football, esports and all other available markets.

Bet Placement

Bets are accepted at the odds displayed at the time of confirmation. Once a bet is confirmed and a bet ID is issued, the bet cannot be changed or cancelled by the user unless a cash-out option is available and exercised before settlement. z78 reserves the right to void bets placed after an event has started where the result was reasonably knowable at the time of placement.

Odds & Settlements

  • Odds are displayed in decimal format by default. You can switch format in your account settings.
  • Bets are settled according to the official result declared by the relevant governing body — for cricket, this means the result as confirmed by the Pakistan Cricket Board (PCB), ICC or the relevant tournament authority.
  • In the event of a match being abandoned, reduced or declared a no-result, bets will be settled according to z78's specific sport rules for that market.
  • Bets placed after an event has officially started (where live betting is not enabled) may be voided at z78's discretion.
  • Obvious pricing errors — where odds are clearly incorrect due to a technical error — will be voided regardless of the outcome of the event.

For PSL fixtures specifically, in-play markets are available throughout the match and settlements reflect the live score and match result as officially confirmed. Rain rules, DLS method and other cricket-specific adjustments follow standard ICC/PCB guidelines.

8Casino & Live Casino

The z78 casino and live casino sections are operated under the same account and PKR balance as the sportsbook. The following rules apply specifically to casino and live casino play:

  • All casino games — including slots, table games, crash titles and specialty games — use a certified random number generator (RNG) to determine outcomes.
  • Live casino games are streamed in real time from professional studios. Results are determined by physical outcomes — cards dealt, roulette wheels spun — and are not subject to RNG manipulation.
  • Minimum and maximum bet limits vary by game and will be displayed before you place a bet within each game interface.
  • Any technical disconnection during a live casino round that was already in progress will be resolved according to the game outcome recorded on the server side, not the client side.
  • Attempting to exploit game bugs, disconnection patterns or technical errors to gain an unfair advantage is a breach of these terms and will result in account review and potential closure.
Slot games: All slot titles available on z78 have published Return to Player (RTP) percentages that are set by the game provider. These figures represent theoretical long-term averages, not guaranteed returns on any individual session.

9Prohibited Conduct

The following activities are strictly prohibited on z78. Engaging in any of the below may result in immediate account suspension, permanent closure, voiding of bets, and forfeiture of balance pending investigation:

  • Registering more than one account, whether under your own name or a false identity.
  • Using automated software, bots, scripts or any other non-human means to place bets or interact with the platform.
  • Engaging in any form of match-fixing, inside information exploitation, or collusion with other players.
  • Depositing funds obtained through fraudulent means, including stolen payment credentials or unauthorised use of another person's JazzCash or Easypaisa account.
  • Systematic exploitation of bonus offers across multiple accounts or in coordination with other users.
  • Using z78 for any form of money laundering, structuring transactions to avoid detection, or any other financially illicit purpose.
  • Accessing the platform using a VPN or proxy to mask your identity or bypass account restrictions.
  • Harassing, abusing or threatening z78 support staff or other users through any communication channel.

10Responsible Gaming

z78 is committed to promoting responsible and informed gambling. The platform is designed for adults who treat betting and casino gaming as entertainment — not as a source of income or a way to resolve financial difficulties.

z78 provides the following responsible gaming tools, accessible directly from your account settings:

  • Deposit Limits: Set a daily, weekly or monthly PKR deposit cap. Once set, limits cannot be increased until the cooling-off period has passed.
  • Session Time Reminders: Enable alerts that notify you of how long you have been active on the platform during a single session.
  • Self-Exclusion: Voluntarily close your account for a defined period — 30 days, 90 days, 6 months, or permanently. During exclusion, you will not be able to log in or receive promotional communications.
  • Reality Checks: Pop-up notifications during extended sessions reminding you of your session duration and net balance movement.
18+ strictly enforced. If you believe someone under the age of 18 is using z78, contact support immediately. If you are struggling with gambling habits, we strongly encourage you to use the self-exclusion tool and seek independent support. Betting should always remain within what you can comfortably afford to lose.

For further guidance on responsible gaming practices, visit the Responsible Gaming page.

11Account Closure

You may close your z78 account at any time by contacting the support team. Before closure is processed, any pending bets will be settled according to their outcomes and any remaining real-money PKR balance will be returned to your registered payment method, provided there are no outstanding compliance checks.

z78 reserves the right to close or suspend an account at any time, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Suspected fraudulent activity, money laundering or use of stolen payment details.
  • Failure to complete identity verification when requested.
  • Discovery that the account holder is under 18 years of age.
  • Discovery of a duplicate account registered by the same individual.

Where an account is closed due to a breach, z78 may withhold the account balance pending a full investigation. If the investigation confirms the breach, the balance may be forfeited in full.

12Limitation of Liability

z78 provides the platform on an "as available" basis. While we work to ensure the platform is reliable and accessible at all times, we do not guarantee uninterrupted service. Planned maintenance, technical issues or circumstances outside our control — including network outages, third-party payment provider downtime, or force majeure events — may temporarily affect platform availability.

  • z78 is not liable for losses caused by technical interruptions during a bet or game session, where the server-side record confirms the outcome correctly.
  • z78 is not liable for losses resulting from your failure to comply with these Terms and Conditions.
  • z78 is not liable for losses caused by your own betting decisions. Betting outcomes are uncertain by nature.
  • z78 is not liable for delays in JazzCash, Easypaisa or bank transfer processing that are outside of z78's direct control.

Nothing in these Terms and Conditions excludes liability that cannot legally be excluded. Where z78 is found to be liable for a verifiable platform error that resulted in a financial loss to you, liability is limited to the direct value of that loss.

13Privacy

z78 collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection and use of your personal data as described in the Privacy Policy. Your data is used to operate your account, process payments, verify your identity and communicate with you about your account and promotions (where you have opted in).

z78 does not sell your personal data to third parties. Data shared with payment processors such as JazzCash and Easypaisa is limited to what is necessary to complete your transactions. Full details are in the Privacy Policy.

14Changes to These Terms

z78 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, registered users will be notified via the contact details on their account — either by on-screen notification upon login or by direct message.

Continued use of the z78 platform after a change has been communicated constitutes acceptance of the updated terms. If you do not agree with a change, you should stop using the platform and contact support to close your account before the change takes effect.

Stay informed: We recommend checking this page periodically, especially before major PSL seasons or when new features are added to the platform, as terms related to new products or services may be updated at those times.

15Contact Us

If you have any questions about these Terms and Conditions, or if you believe there has been an error with your account, a bet settlement, or a payment, please contact the z78 support team:

  • Email: [email protected] (plain text — do not send sensitive personal data by email)
  • Support hours: Available daily — response times are typically within a few hours for most queries
  • For common questions, visit the FAQ page for quick answers

For responsible gaming support or self-exclusion requests, visit the Responsible Gaming page directly — self-exclusion requests submitted there are actioned as a priority.

Frequently Asked Questions About z78 Terms

The questions that come up most often from Pakistani users about how z78 operates.

No. z78 is strictly for users aged 18 and above. Age verification may be required at registration or at any point during your use of the platform. Accounts found to belong to users under 18 will be closed immediately and any balance will be forfeited. If you are unsure whether someone under 18 is accessing z78, contact support immediately.

No. Each person is permitted only one z78 account. Duplicate accounts — whether registered under the same name, same phone number, same payment method or different details — are prohibited. If duplicate accounts are discovered, both accounts may be closed and any balances or bonus winnings forfeited.

Withdrawals to JazzCash and Easypaisa are typically processed within the same business day for requests submitted during working hours. Raast and bank transfer withdrawals may take slightly longer depending on your bank. Processing times may be extended if identity verification is pending or if the withdrawal is subject to a compliance review.

If a PSL match is abandoned or declared a no-result, bets are settled according to z78's cricket betting rules for that specific market. Match winner bets are generally voided and stakes returned if no official result is declared. DLS-adjusted results are treated as the official result for settlement purposes. Specific in-play and over markets are settled based on the overs completed at the time of interruption — full details are in the cricket betting rules.

No. You must only use payment methods registered in your own name. Deposits made from a JazzCash, Easypaisa or bank account belonging to another person are not permitted. If a third-party payment is detected, your withdrawal may be held pending verification and the deposit may be returned to the source account. This rule protects both you and z78 from fraudulent transactions.

You can request self-exclusion through your account settings or by contacting the z78 support team directly. Self-exclusion requests are treated as a priority and will be actioned as quickly as possible. During the exclusion period, you will not be able to log in to your account and you will be removed from all promotional mailing lists. For more information on the self-exclusion process, visit the Responsible Gaming page.

Ready to Join z78?

Register your free account, deposit in PKR via JazzCash or Easypaisa, and start betting on Cricket, PSL and more. 18+ only — please bet responsibly within your means.